
business operations & performance training for agencies.
client testimonials.
‘We run an Affiliate Marketing Agency and we have worked with Alexia on several projects. We have always enjoyed working with her and the fact she has a great understanding of our industry really helps us to solve our problems quickly and effectively. She came up with some great solutions for the challenges we were having and delivered exactly what we wanted. We will definitely be working with Alexia again and would highly recommend her to others.’
David Vince - Founder at NOVO Affiliate
what I do.
I help Digital Agencies and Small Businesses in growth stages reorganise their internal operations, streamline workflows and train their teams so their leaders can focus on growth and innovation.
Internal Operations & Workflows
SOP development and implementation.
Automation and streamlining of repetitive tasks.
Advisory on tools, tech stack and other resources.
Project management and cross-team coordination
Office to the CEO/COO: Special projects
End-to-end management of projects that are either too broad to fit within a single business unit, or require cross-department collaboration.
Advisory on team structure and resource allocation.
Managing and facilitating cross-department initiatives
Troubleshooting operational bottlenecks in collaboration efforts
Client Success Coaching for Teams
Client management training for account and client services teams
Leadership development workshops for team leads and managers
Customized onboarding programs for new hires
Ongoing skills training in communication, time management, and client engagement
Designing client feedback systems